Complimentary Points, or "Comp Points," can be converted into real money at a rate of 100 Comp Points equating to $1. You must have amassed at least 100 points to be eligible for Comp Point redemption.
If your playable balance is above $1, you are prohibited from redeeming Comp Points.
Comp Points cannot be redeemed if you have a pending withdrawal.
You cannot blend redeemed Comp Points with other deposit or coupon balances.
The cashout limit for redeemed Comp Points is 25x the redeemed amount.
Please note that you can redeem up to $20.00/2000 comp points a day unless otherwise is stated.
1. To request a cashback, your User Account balance must be less than $/€ 1.
2. You can redeem multiple cashback promotions unless you've been excluded from participating in bonus offers.
3. Any remaining balance after a cashback withdrawal will be deducted.
4. You must contact the Casino to claim your cashback.
5. Cashbacks cannot be applied to deposits older than 7 days.
6. Cashbacks are only applicable to lost deposits without bonus funds.
7. You can claim a cashback for deposits lost since your last withdrawal or cashback, whichever occurred most recently.
8. If you make a withdrawal from received cashback or any other free promotion, it won't be eligible for a new cashback. You need to cover the withdrawn amount with lost deposits before becoming eligible again.
9. Deposits used for wagering on restricted games (777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or any Live Dealer games) are not eligible for cashback.
10. Cashback is reduced by half if you wager any amount on Blackjack or 21 games.
11. Any portion of a bonus-free deposit used to enter a tournament (Buy-in, Add-on, or Re-Buy) will be subtracted from the qualifying amount for cashback.
12. Deposits used for transferring funds to Live Dealer games are ineligible for cashback, irrespective of whether Live Dealer games were played.
Should a player who is disqualified from bonuses participate and profit from promotions or money bonuses, they will be obstructed from doing so by the Casino's automated system.
In cases where a player attempts to manipulate the system or engages in dishonest practices, they will face immediate suspension and forfeiture of all bonuses, winnings, and associated privileges.
The Casino reserves the right to suspend your account, pending an investigation, should there be reasonable grounds to suspect involvement in any form of collusion, syndication, or fraud during your interaction with the casino platform, website, and/or systems.
We also reserve the right to withhold part or all of your account balance, terminate your account permanently, and recover from your account the sum of any winnings, pay-outs, or bonuses that have been influenced by any of the following activities:
Collusion: The concerted effort of two or more individuals aiming to gain an unjust edge over the software and other players by pooling funds, thereby artificially increasing available bankroll through multiple bonus awards. This behavior seeks to maximize the probability of significant slot winnings while ensuring the pay-out is distributed to one of the colluding members, compromising the winning potential of other players at the casino.
Syndication: It comes to our notice that you belong to or form part of a syndicate, club, or group where players are given strategies for advantage play to create positive expectancy scenarios via promotional offers.
Exploitation of a fault, loophole, or error in our software or any third-party software provided for the services under this agreement.
We learn that you have been found guilty of fraudulent or collusive behavior at another online gaming business, which includes charge-backs, collusion, or criminal activities.
We find out that you have made fraudulent charge-backs, denied transfers, deposits, and purchases to your account.
Use of automated play software such as 'bots' or any type of simulation tools or systems designed to provide an unfair advantage over the casino.
The original deposit or User Account balance, whichever is the lesser amount, will be credited back to the User Account from which the deposit originated. The original deposit may be withdrawn at a minimum of $50.
As a player at this Casino, you agree not to collude or attempt to collude or intend to be part of, directly or indirectly, a collusion scheme that involves sharing winnings between selected players, sharing funds, or working towards a mutual end goal while benefiting from multiple acquisition incentive offers to the detriment of other players not involved in the collusion. You also agree to inform the Casino if you suspect a player is colluding or planning to collude with other players. You further agree that you are not part of a syndicate or group engaging in advantage play strategies.
We will thoroughly investigate any case where we suspect fraudulent activity, collusion, syndication, or illegal activity. We also reserve the right to inform our business units, processing companies, electronic payment providers, or other financial institutions we use, about your identity and any suspected unlawful, fraudulent, or improper activity.
The Casino’s game server has been checked by an independent accounting firm and confirmed to offer fair odds and follow relevant laws and regulations.
The Casino has the right to change, remove, or replace any Game at any time, including updating prices, features, specifications, capabilities, functions, or other aspects of its Services and Games.
You agree to accept the results of all Games as they appear in the client application from the Casino’s game server, and understand that the Casino’s random number generator software decides the outcome of the Games.
The Casino may limit Players to only one pending Game (games that have been quit without action from player) at a time.
If a pending Game is left inactive for 30 days without any action from you, the Casino has the right to end the Game.
Upon sign up, we’ll ask for some personal information, like your first and last name, home address, email address, and phone number.
We promise not to sell, give away, or share your personal information with any third parties. We’ll only share your information if required by law or by any authority in charge.
Your personal details and identity will stay private, and we won’t share any of your betting information.
Any communication between you and the Casino is private and should not be shared or posted on online forums.
To confirm your identity, we may ask for some documents when you make your first withdrawal. Occasionally, we may request these documents again to help keep your account secure.
If you have any complaints, please reach out to our support team, available 24/7 through email, live chat on our website, or by emailing our management directly.
We’ll do everything we can to resolve your complaint. If you're still not satisfied with our response, you can escalate the issue to Anjouan eGaming.
The Casino is not responsible for any issues caused by hardware (yours or the Casino’s), network, phone line, system, or Internet malfunctions.
If there are problems with game hardware, server errors, rule enforcement, the random number generator, or any human errors by the Casino or its partners, the Casino is not responsible for any winnings that arise from these issues. Winnings from any such error will be forfeited. In case of a dispute over a wager or winnings, the Casino’s decision is final.
You agree to protect the Casino, its software providers, and all related partners, including their teams, advertisers, media partners, and affiliates, from any legal claims, demands, costs, or penalties that may arise due to your use of the Website, the Games, any gaming activities, or any winnings you receive from us.